Politique d’expédition

Shipping Policy

Shipping rates are calculated at checkout based on your shipping address and the shipping method selected. Estimated delivery times vary depending on the shipping option chosen. Doobloon is not responsible for delays caused by shipping carriers.

Order Processing Time

Orders are typically processed within 2 to 4 business days after payment is confirmed. Processing times may be longer during holidays, sales, or promotional periods.

Delivery Timeframes

Delivery times are estimates and begin once your order has shipped. Delays may occur due to carrier issues, weather, customs, or other circumstances beyond our control.

Shipping Address

Please make sure your shipping address is accurate and complete at checkout. Doobloon is not responsible for orders shipped to an incorrect address provided by the customer.

International Tariffs & Duties

For orders shipped to the United States, certain products, including silver jewelry, may be subject to import tariffs, duties, and taxes imposed by the U.S. government.

These charges are not included in the purchase price or shipping fees shown at checkout. As the importer of record, the customer is responsible for any applicable customs duties, taxes, or tariffs charged by U.S. Customs and Border Protection (CBP).

If additional fees are required, the shipping carrier (such as FedEx, UPS, or DHL) may contact you directly to arrange payment before delivery. We recommend contacting your local customs office for more information about potential fees.

Lost, Stolen, or Damaged Packages

Doobloon is not responsible for packages that are lost, stolen, or damaged during transit. If your package is lost, stolen, or arrives damaged, please contact us and we will provide any available shipping information to help you contact the carrier.